Carolina Nutrition Consultants, Inc. respects your personal and private information and is committed to keeping it safe. The following discloses our policy for gathering and disseminating information through the use of our website (http://www.cnconweb.com). If you have any questions about your rights as a user of this Site, you may contact Customer Service at 1-888-765-DIET.
What types of personal information do we collect?
What do we use your information for?
We collect and store personal information that you provide to us when you shop online, request information or contact customer service by telephone or e-mail. This information is used to process orders, suggest products or services that may be of interest to you and to provide services that will give you the best shopping experience while using our retail website. Personal information may include, but is not limited to the following:
Online Purchases – When you make an online purchase, it is necessary to give us your name, e-mail address, shipping address, billing address and credit card information to complete your purchase. If you create an online account, the same type of information is collected and stored as a convenience to expediting your shopping process.
E-mail Offers – When you sign up for our e-mail offers we store your e-mail address and will notify you of exclusive customer offers and opportunities for additional savings on select products. You have the option to unsubscribe at any time.
Customer Service – Your information helps us to more effectively respond to your customer service requests and support needs, and to improve your experience on our site. Customers who contact our customer service center, may be asked to provide personally identifying information so that we can create an account or reference your account in order to best assist you with your call.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be kept on file.
What types of non-personal information do we collect?
Unlike the personally identifying information that you provide to us so that you are able to shop online, we also collect and store information that is non-personal in nature by using cookies and other technologies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Direct Mailings and E-mail
Occasionally we will use your mailing address or e-mail address to send you information about new products, catalogs, sales promotions, or web-only specials. Please be aware that we will never rent or sell your e-mail address to outside marketing companies.